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Management graduates need to change focus (13 October 12:00) |
| A management graduate can be described as one who has acquired knowledge and developed skills in a number of areas that together constitute the science and art of management. This enables hi... |
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Surviving a merger (13 October 12:00) |
| Rahul Shekhawat, a consultant with an IT firm, was expecting to be promoted to the role of a client relations manager. So the news of his company being acquired came as a letdown because, in... |
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The Balanced Score Card (13 October 12:00) |
| The Balanced Score Card (BSC) is a useful tool to drive performance and monitor the progress made against set goals. BSC was developed 20 years ago by Robert Kaplan and David Norton. Kaplan ... |
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Organisational culture as an emergent phenomenon (13 October 12:00) |
| Emergence is a phenomenon that has been studied in many disciplines and it refers to the way complex systems and patterns arise out of a multiplicity of relatively simple interactions with n... |
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CEO has to be like a top athlete (13 October 12:00) |
| Being a CEO is one of the toughest jobs in the world, write Steve Tappin and Andrew Cave in The Secrets of CEOs ( www.nicholasbrealey.com). They caution that the CEO’s job is not a Being ... |
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Univ of Hyderabad course in hospital management (13 October 12:00) |
| With the recent growth in the healthcare industry, the prospects for graduates in healthcare and hospital management are looking up and many institutes such as the University of Hyderabad (U... |
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Driving an analytic understanding of HR (13 October 12:00) |
| Just about every aspect of work at a corporate office is tied to performance: so we have performance-linked incentives, bonuses and promotions. In an attempt to develop each department as a ... |
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The changing fortunes of employees and customers (06 October 12:00) |
| Management in the opening decade of the 21st century has been quite different from what it was in the 20th century. Two issues are paramount in the current century. The first issue is the ma... |
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The problem with intelligent bosses (06 October 12:00) |
| Stunning thought? Or stupid idea?“My boss is sharp. He does not miss a thing. Even though we go well prepared to meet him, he tears apart our ideas! I do not know how to handle him.” St... |
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That winning feeling (06 October 12:00) |
| As I write this, the Beijing Olympics are a receding memory. Ahbinav Bindra has done India proud with a gold medal , the first ever individual gold medal for our country. Sushil Kumar and ... |
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Fostering cultural sensitivity (06 October 12:00) |
| A leading businessman I know came to us for a cross-cultural consultancy session; he was having problems with his joint venture partner. Deadlines weren’t being met and he had asked for mo... |
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The higher you go, the nimbler you have to be (06 October 12:00) |
| When everybody is smart, hard-working, and able to show results, what sets you apart are the relationships you build with people of influence, says David F. D’Alessandro in Executive Warfa... |
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Viral marketing (06 October 12:00) |
| We have all heard the phrase being used by just about everyone who is associated with marketing (and who isn’t?). Unfortunately, the use is not always in the right context. One of the best... |
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IPL lessons for HR (29 September 12:00) |
| The first Indian Premier League (IPL) tournament held earlier this year unleashed a new wave of euphoria among viewers. While there were questions about various aspects of the tournament, th... |
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Storming another male bastion (29 September 12:00) |
| It’s been a long journey for women engineers in the country. Three decades ago when Ms Sudha Murthy was rejected for a shop-floor job at Tata Motors (formerly Telco) she shot off a letter ... |
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The direction of HR (29 September 12:00) |
| You are the harried HR head of a mid-size company. There are multiple fronts that you need to activate to communicate with the company’s employees: there’s the weekend beer and biryani b... |
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Changing time (29 September 12:00) |
| As the Indian economy grows over the next decade or so and a predominantly young population enters the workforce, a big problem that is likely to emerge is a certain loss of meaning. The ear... |
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Make real progress every single day (29 September 12:00) |
| What is one particularly important enemy of urgency? A crowded appointment diary, says John P. Kotter in A Sense of Urgency ( www.tatamcgrawhill.com). We are too busy with dozens of What is... |
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‘Experimentation, a key quality’ (29 September 12:00) |
| A great leader is one who presents a clear set of goals, builds a motivated team that helps build the path to the goals and drives the team to achieve them. He should balance listening with ... |
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Kick-start your new business (22 September 12:00) |
| A little over three weeks ago, Google launched a new Web browser called Chrome. The product announcement was “accidentally” made a day before the actual release. A comic book that introd... |
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Building bridges across cultures (22 September 12:00) |
| Recently, our Chief Operating Officer, Rajeshwar ‘Raj’ Balasundaram clinched a deal with a Dutch company to train and relocate employees of a global mobile company in India. One of the p... |
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A different ball game (22 September 12:00) |
| Most companies today can be called ‘international’ in one way or another – they might have a footprint across geographies, they might have a multi-cultural workforce, or they might sim... |
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To catch a coach (22 September 12:00) |
| It was a solemn occasion last week. The second convocation of the Executive and Business Coaching Foundation of India Ltd (CFI), an institution dedicated to the cause of executive and busine... |
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Before you head to sell those soaps… (22 September 12:00) |
| The IIMA qualification is the best possible ‘income insurance’ you can get in India today, so if at all there is anyone who can take risks with a low downside, it has to be you, says Ven... |
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Cygmax plans to open new campuses (22 September 12:00) |
| Hyderabad-based Cygmax Institute of Management Studies (CIMS), a business school set up by ICFAI plans to set up campuses in 45 cities across the country. CIMS, which is in the first year of... |
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Zone of tolerance (22 September 12:00) |
| When deciding the level of service delivery, a company needs to keep its customers’ zone of tolerance (ZoT) in mind. What exactly does ZoT When deciding the level of service delivery, a c... |
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How US b-schools are redefining management study (15 September 12:00) |
| The exercise has lessons in curriculum innovation for b-schools in India. In recent years, management education has come under fire. Pundits such as Henry Mintzberg have criticised business ... |
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The forgotten science of job design (15 September 12:00) |
| Paying attention to job design will help organisations thrive in today’s complex business environment. Why is the average modern factory worker much happier with his work than the average... |
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Managing employee aspirations (15 September 12:00) |
| Unlike career management, aspirations management can be a liberating influence. Employee aspirations management has received a lot of attention of late as organisations work to improve emplo... |
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Customers come last (15 September 12:00) |
| ‘Quality of customer service in India poor to average’. No one will dispute that at the heart of any successful business model is the customer; the business opportunity this model is bui... |
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Brand commitment (15 September 12:00) |
| This is a term used by marketers very often and which is often confused with brand loyalty. However, there is a difference between the two terms and the difference is this:Loyalty refers to ... |
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Six foundations of good decisions (15 September 12:00) |
| There are six foundations for making good decisions, find Bryn Zeckhauser and Aaron Sandoski in How the Wise Decide: The Lessons of 21 Extraordinary Leaders ( www.landmarkonthenet.com). ... ... |
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Why entrepreneurs must build brands (08 September 12:00) |
| A differentiated brand is as important as any other aspect of business building. If I had a dollar for every prospective employee who said he loves what he’s seen and heard at our company ... |
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Operational excellence, a launchpad for strategy (08 September 12:00) |
| The success of corporate strategy often depends on the implementation of the ‘Opex’ framework. Is your company ready for aggressive growth and diversification? What is the critical facto... |
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‘HR needs to help create right work culture’ (08 September 12:00) |
| B. Muthuraman, Managing Director, Tata Steel, on new trends in people management. Industrial organisations are babies in the context of human evolution,” said B. Muthuraman, Managing Dire... |
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Respect transcends cultures, roles (08 September 12:00) |
| Strategies to give and receive respect in the workplace. In the facilitation sessions offered by Global Adjustments, there are regular cross-cultural panel discussions where we ask the expat... |
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Get the boards right (08 September 12:00) |
| Many people are transitioning from the for-profit enterprises to the non-profit agencies, and they come with a wealth of operational experience, says John Bateson in Building Hope: Leadershi... |
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‘Adaptibility, a key quality’ (08 September 12:00) |
| A leader is not a mere title or a position. He should have a passionate vision of what he wants to accomplish and he should share that vision with his team members through effective communic... |
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Are Indian executives eustressed or dystressed? (01 September 12:00) |
| For Indian managers, heightened emotional and social intelligence are key to tackling excess stress. This entrepreneur I know has taken upon himself the challenge of growing his business by... |
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Where are the gurus? (01 September 12:00) |
| As the number of B-schools in India grows, good management teachers seem to be in short supply. Over 1,500 All India Council for Technical Education (AICTE)-approved private management inst... |
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Forward focus (01 September 12:00) |
| Just the other day, I read the obituary of Randy Pausch, the inspirational young professor from Carnegie Mellon University. I first saw him when he was featured on The Oprah Winfrey Show a ... |
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The show must go on (01 September 12:00) |
| Find out how this HR consultant uses drama as a tool to strengthen employee relationships. When the world’s best known playwright wrote these words, little did he think four centuries aft... |
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HR function redefined (01 September 12:00) |
| Training and assessment, crucial aspects of the HR function. There are frequent articles in business papers and magazines on the emerging role of the Chief Financial Officer (CFO) as a strat... |
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Honesty can add to the bottom line (01 September 12:00) |
| You know WYSIWYG as ‘what you see is what you get’. What is DWYSYWD? “Do what you say you will do,” explains Jim Kouzes in the foreword to a forthcoming book by Tony Simons: The Inte... |
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‘Leaders should take a stand on relevant issues’ (01 September 12:00) |
| The ability to communicate a vision, gain trust, inspire a team to achieve beyond their combined capabilities, commitment to a cause and integrity. ... The ability to communicate a vision, ... |
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Pay attention to mentoring (25 August 12:00) |
| For a start-up, mentoring key employees is an ingredient of success. Maybe you can tell your team about your desire to partner with us.” As soon as these words left my mouth, I realised th... |
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Ringing in change (25 August 12:00) |
| Innovation, leadership, team work... frequently used terms in people management. A look at their implementation on the Nokia shopfloor.. There is a constant hum on the shopfloor at mobile p... |
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‘A name that evokes trust’ (25 August 12:00) |
| Karpagajotheeswari, all of 22, sits across the table at a meeting room within the Nokia plant, a picture of calm confidence. The daughter of a small-time grocery vendor, she joined Nokia fre... |
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Respond rather than react (25 August 12:00) |
| Making the choice that helps people and organisations tackle difficult situations. A few minutes after boarding a flight to London, we were asked to get off as the flight had suffered a tech... |
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Leadership lessons from treacherous treks (25 August 12:00) |
| People want the truth, no matter how bad or ugly, write Chris Warner and Don Schmincke in High Altitude Leadership ( www.josseybass.com). “They know the bad news already. They ... People ... |
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